Battery Care
All our e-bikes are UL 2849 certified. Learn how to safely use and maintain your battery.
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UL 2849 Certified
Underwriters Laboratories Safety Standard
What is UL 2849?
UL 2849 is the safety standard for electrical systems of e-bikes, covering battery packs, chargers, and electrical systems.
All VoltRide e-bikes meet or exceed this standard.
Why it matters:
UL 2849 certification ensures your e-bike’s electrical system has been tested for safety, including protection against
overcharging, short circuits, and thermal runaway. This certification provides peace of mind and may be required by some
insurance companies.
What's tested:
Battery cells, battery management systems (BMS), chargers, electrical connections, and overall system integration are
all tested to UL 2849 standards.
Do's
- Charge battery at room temperature (50-77°F)
- Store battery between 30-80% charge if not using
- Use only the provided Ebikeo charger
- Remove battery from bike when cleaning with water
- Inspect battery regularly for damage or swelling
- Charge battery fully before first use
Don'ts
- Never leave battery charging unattended overnight
- Don't expose battery to extreme temperatures (below 32°F or above 104°F)
- Never use third-party or aftermarket chargers
- Don't store battery fully discharged or fully charged for long periods
- Never disassemble or modify the battery
- Don't charge a damaged or swollen battery
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